Returns & Exchanges
Returns are accepted on non-personalized items within 14 days of delivery. The buyer is responsible for return shipping, and a refund will be granted when the items arrives back in the original condition. The buyer must initiate the refund within 14 days of receiving the item by emailing firstname.lastname@example.org.
After 14 days, the item is no longer eligible for a return or refund.
There are no returns or exchanges on monogrammed or personalized items.
If there is an issue with the item, please contact us within 7 days of receiving the item to discuss the next steps.
An effort will be made to contact you if we receive an item back as a return to sender (RTS). We will hold onto RTS items for 45 days after contacting you, and then the item will be donated.