Returns & Exchanges

Returns are accepted on non-personalized items within 14 days of delivery. The buyer is responsible for return shipping, and a refund will be granted when the items arrives back in the original condition. The buyer must initiate the refund within 14 days of receiving the item by emailing

After 14 days, the item is no longer eligible for a return or refund.

There are no returns or exchanges on monogrammed or personalized items.
If there is an issue with the item, please contact us within 7 days of receiving the item to discuss the next steps.

An effort will be made to contact you if we receive an item back as a return to sender (RTS). We will hold onto RTS items for 45 days after contacting you, and then the item will be donated.